Shipping Policy
Since Dreamland Vacations LLP is a travel services provider, our “shipping” refers to the electronic delivery of travel-related documents and services.
1. Mode of Delivery
All bookings, confirmations, vouchers, e-tickets, and related documents will be delivered via email and/or WhatsApp to the contact details provided at the time of booking.
Physical delivery of documents is not applicable, unless specifically requested, in which case courier charges may apply.
2. Delivery Timeline
Booking Confirmation: Sent within 24–48 hours of receiving the booking advance, subject to availability.
Final Travel Documents (vouchers, tickets, itineraries): Sent 3–7 days prior to departure or as soon as the booking is finalized with suppliers.
For last-minute bookings, documents will be sent within 2–12 hours after payment confirmation.
3. Responsibility of the Customer
Please ensure the email address and WhatsApp number provided are correct and accessible.
Dreamland Vacations is not responsible for delays caused by incorrect contact details or non-responsiveness.
4. Delays & Exceptions
In rare cases, delays in document delivery may occur due to airline, hotel, or supplier confirmations. In such cases, customers will be informed promptly.
Any postal delivery (if applicable) will depend on the courier partner’s timelines and is beyond our control.
5. Contact for Shipping Queries
If you do not receive your travel documents within the stipulated timeline, please contact us at:
📧 info@dreamlandvacations.com
📞 +91 8800994214