Welcome to our Terms and Conditions page. These terms outline the rules and regulations for the use of our travel services. By booking a trip or using our services, you agree to comply with the following terms. Please read these conditions carefully before making any bookings or using our website.
1. Booking and Payment Policy
- All bookings must be confirmed with a deposit or full payment, depending on the package chosen.
- Payment methods include credit cards, debit cards, bank transfers, or any other mode specified at the time of booking.
- Failure to make payments on time may result in the cancellation of your booking.
2. Cancellations and Refunds
- Cancellations by Travelers: Cancellations must be made in writing. Refunds will be processed according to the terms provided at the time of booking, which may include non-refundable deposits or cancellation fees.
- Cancellations by Us: In the unlikely event that we must cancel your trip due to unforeseen circumstances, we will offer an alternative tour or a full refund.
3. Changes to Bookings
- Changes to bookings, such as date changes or destination alterations, must be requested in writing and may incur additional charges depending on availability and our suppliers' policies.
4. Travel Documentation
- It is the traveler’s responsibility to ensure they have valid passports, visas, and other necessary documentation required for their trip.
- We assist with visas and other travel documents, but we cannot be held responsible for denied entries or delays caused by incorrect paperwork.
5. Health and Safety
- It is the responsibility of the traveler to ensure they are physically fit for the journey and have all necessary vaccinations.
- We recommend purchasing travel insurance for medical emergencies, trip cancellations, and other unforeseen circumstances.
6. Liability
- While we make every effort to ensure a safe and enjoyable travel experience, we are not liable for any injury, loss, or damage incurred during the trip due to third-party services like transportation and accommodation providers.
7. Force Majeure
- We are not responsible for any delays, cancellations, or changes to your itinerary caused by unforeseen circumstances, such as natural disasters, political instability, or other events beyond our control.
8. Privacy Policy
- We are committed to protecting your personal data and use it only for processing your booking and travel-related services. Refer to our Privacy Policy for more details on how we handle your data.
9. Disputes
- Any disputes arising from the use of our services will be handled by local laws. We strive to resolve any issues amicably through negotiation before pursuing legal action.
10. Changes to Terms
- We reserve the right to update these Terms and Conditions at any time. Please review this page periodically for updates.
By proceeding with your booking, you acknowledge that you have read, understood, and agreed to our Terms and Conditions. If you have any questions or need further clarification, please feel free to contact us.
